EXPAND YOUR HEALTHCARE COVERAGE

Our operators can manage email and live chat applications, as well as to conduct emergency or drug recall hotlines, follow nurse triage rules, qualify leads for pharma reps, and more – all while adhering to medical/healthcare industry laws.

In addition, because you now will be having a dependable service answering calls, your patients will be relieved that they can contact their doctor anytime from anywhere. Their calls will never be unanswered with Care MSO’s Patient inbound & outbound services.

EXPAND YOUR HEALTHCARE COVERAGE

Our operators can manage email and live chat applications, as well as to conduct emergency or drug recall hotlines, follow nurse triage rules, qualify leads for pharma reps, and more – all while adhering to medical/healthcare industry laws.

In addition, because you now will be having a dependable service answering calls, your patients will be relieved that they can contact their doctor anytime from anywhere. Their calls will never be unanswered with Care MSO’s Patient inbound & outbound services.

WHAT’S INCLUDED

Hospitals, pharmacies, distributors, and others benefit from our medical information call centre services. This includes the following:

THE PERKS

Boost patient involvement

The internet and cellphones have emerged as new and popular communication avenues for telephonic healthcare services and live agent access. We ensure maximum patient involvement through all communication channels.

01

Patient satisfaction should improve

A sluggish and overly automated phone line might harm your hospital’s reputation. We deliver prompt, accurate, and personalized care to the on-call patient. This strategy decreases call abandonment and increase brand referrals.

02

Increase patient care and follow-up efficiency

Many alternative payment models require hospitals to emphasize patient follow-ups to ensure excellent outcomes. We provide patient care and follow-up efficiency.

03

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CONTACT

(201) 884-2294

sales@caremso.com

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