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Accurate patient data capture is one of the most undervalued processes in the revenue cycle process chain. Not only does the information collected during the demographic entry process serve as the foundation for the medical record, but it also impacts the settlement of insurance claims. Error-free patient data capture is critical for accurate claim submission and faster claims processing by Payers.
Because inaccurate and inefficient patient information acquisition could lead to:
Increased claim denials and payment delays
Incorrectly collected details result in rework since clearinghouse systems and payer claims adjudication platforms may reject claims. As a result, there may be delays in receiving reimbursement or losses due to unpaid claims.
Population Health Analytics Inaccuracies
The foundation of population health analytics is the identification of the appropriate population segments based on demographic data.
With high accuracy and a turnaround time of 24-48 hours, our team members enter the validated data into the client’s practice management software. On the practice management system, we review and update the following information:
Legal name, age, gender, residence, and phone numbers of the patient For identifying purposes, the patient’s social security number.
Information about the payer (name of the payer, mailing address for claims, and group and policy numbers) Details on both secondary and primary payers
Particular requirements (interpreter, assistance for physically disabled people, medications, Ambulance, stretcher access, etc.) Information about allergies, if any
The name, address, and phone number of the person in charge of payments.
Patient registration services provided in-house can be pricey. Our staff members in India take up the work queues and meticulously process each Patient Record.
With guaranteed service levels for accuracy and turnaround time, you can be confident that the work done by our team members is of excellent quality.
Improvements in the Patient Registration procedure lead to higher first-pass rates and, as a result, fewer claim denials. Naturally, the underlying patient registration processes result in increased cash flow.
Our account management staff collaborates with you to improve the overall efficiency and efficacy of the Patient Registration process. The team communicates with you via real-time portals, daily quality status reports, and turnaround time.
